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Work With Us

We are always looking for the right people to join our growing team

Please see current vacancies as of December 2020 below:



Customer Service and Sales Support Manager – Job Advert

We currently have an opening for an experienced ‘Customer Service and Sales Support Manager’, working within our busy Sales Team.

You will be responsible for developing the Customer Service Experience for Agrigem.   You will be the main point of contact for all Customer Service enquiries but also overlap with different departments such as Marketing & Warehouse. You will be highly organised, process driven and be able to keep cool under pressure.  You will be motivated and a self-starter who likes to be hands on and get involved with all aspects of the department.  You will have excellent IT and analytical skills and be familiar with Microsoft Office and various web-based programs.

Your role will include, but not limited to the following tasks.

  • The development and improvement of the Agrigem Customer Experience, maintaining our position as a market leader and increasing the loyalty of our customers.
  • Reviewing and implementing the day-to-day customer service tasks including tracking of parcels, claiming for damages & organising replacement items.
  • Liaising with the Warehouse team to ensure orders are despatched on time/working closely with the Operations Manager within our Warehouse Department.
  • Helping with the management of our eBay/Amazon & online shops.
  • Dealing with a number of different questions and queries across multiple online platforms whilst supporting our customer journey from order to delivery.
  • Booking orders with hauliers & couriers and liaising with them to rectify any issues.
  • Managing, updating, and organising documents in an electronical & physical format, this may include the creation of new or amendments of existing documents or procedures such as customer price lists.
  • Assisting the sales team which may include liaising with customers & resolving issues, processing of orders & taking payments over the phone, via Sagepay or Paypal.
  • Administrative support to the sales team which may include emails, pricelists, market research & preparation for meetings or presentations.

Personal Specification:

  • Proactive with the ability to anticipate and resolve issues
  • Previous people management skills in order to oversee, lead and train when we grow the Customer Service Team
  • A passion for accuracy and strict attention to detail is essential
  • The confidence to identify and suggest process improvements
  • Excellent PC skills, including Microsoft Office
  • Team-work – critical to the success of this business, often multi-tasking to support colleagues within their roles when pressure points arise throughout the busy season
  • Outstanding communication skills, with the ability to build instant customer rapport.
  • Work closely with other departments to drive continuous improvements

This position is working from 8.30am – 5.30pm Monday-Friday.

There may be exceptions such as busy periods or Trade Shows where you may have to work different hours, evenings, or Saturdays. Advanced notice would be given to any of the above.

You will be working from our head office ‘Gem House’, Unit 6, Riverside Enterprise Park, Saxilby, Lincoln, LN1 2FU. 

Salary would be dependent on experience and qualifications. You would be entitled to 23 days’ holiday per year (plus public holidays). We would request that holidays are not taken through the busiest time, typically March-July (although exceptions could be made).

As part of our commitment to our team, you will also be entitled to Private Healthcare, Gym Membership & additional training specific to your role. The company regularly partakes in social activities and offers company incentive schemes, highlighting our team culture in line with our “Always Great” company values.

This role is ready to start in January. 

Please send your latest CV in strictest confidence to: martin.ford@agrigem.co.uk



Horticultural Technical Sales Manager – Job Advert

Have recent events left you looking for a role with a growing company? Are you a professional with experience of sourcing new and prospective clients in the horticultural sector, are hungry for success, and would like the security of working with a friendly team at Gem House, our brand new, purpose-built office & warehouse?

We offer a great opportunity for genuine career development and are currently seeking confident Technical Sales Managers with excellent sales and management skills, who are commercially astute, numerically sound and take pride in attention to detail. You must enjoy working in a busy, often hectic, environment but also more strategically during quieter times.

Widely viewed as the fastest growing and most innovative independent company in our industry, we have an appetite and reputation for finding the right people and pushing them for success. Sustainable growth even through the last year has seen us recruit further staff & recently expand our office and warehouse facilities.

We strive to provide an exceptional service to our customers across many exciting large and niche sectors including Horticulture, Sports, Amenity, Turf, Forestry, Equestrian, Utilities, Rail, Infrastructure, and many more.

As part of our progressive growth plan, we currently have openings for proven Technical Sales/Account Managers in the Horticultural sector. This is an innovative and diverse role where you will be responsible for overseeing and developing your sales ledger, whilst offering the most up-to-date technical advice in order to help our existing high-profile customer base.

You will have a proven track record of sales with relevant industry experience, commercially savvy, and have a good understanding of our customer base & the products we sell, potentially advising on new products or sectors. You will be highly organised and be able to keep cool under pressure. You will have excellent IT skills and be familiar with Outlook, CRM systems, customer databases, Office, and various web-based programs.

A BASIS, FACTS, or other relevant industry qualifications would be advantageous, although continuous training will be offered. Drive and self-motivation are essential.

We offer a highly attractive salary along with a bonus scheme and a generous 23 days’ holiday per year plus public holidays. There will, of course, be further progression available.

As part of our commitment to our team, you will also be entitled to Private Healthcare, Gym Membership & recreational teambuilding days. The company regularly partakes in social activities and offers company incentive schemes, highlighting our team culture in line with our “Always Great” company values.

 Roles & Responsibilities

Your role will include, but not limited to the following tasks;

  • To develop & manage your current & new customer base of commercial growers & other relevant companies, helping them to maximise their crops.
  • Utilise your sales ability and technical knowledge to consult growers and introduce them to the products and technology that we have available. You will help build relationships and partnerships to deliver commercial results.
  • To oversee and develop working predominantly from our Head Office in Lincoln. This may include;
    • Lead generation.
    • Assisting in the development of our product range.
    • Assisting & creating of PR & marketing opportunities including open days, trials sites & tradeshows.
  • To prospect new leads & look at adding additional value to existing customers that may be handed to you.
  • To respond to calls, emails & customers where you will advise them in a technical manner to assist with their requirements.
  • To be involved with any sales driven marketing campaigns.
  • To be involved with technical & commercial meetings with regards to products & market positioning.
  • To attend various trade shows & events, some of which may require an overnight stay.
  • To work against your own tailored margin sales budget.

This is a full-time position working from 8.30am – 5.00pm Monday-Friday, although due to the seasonality of the position, hours will more than likely be higher in the Spring. There may be exceptions such as busy periods or Trade Shows where you may have to work different hours, evenings or Saturdays. Advanced notice would be given to any of the above.

You will be working from our head office Gem House, Unit 6, Riverside Enterprise Park, Saxilby, Lincoln, LN1 2FU, although we would expect you to be on the road visiting customers when required.

BASIS, FACTS or other relevant industry qualifications would be advantageous, although continuous training will be offered.

We are offering a highly attractive salary along with a bonus scheme. There will also be further progression available. You will be entitled to 23 days’ holiday per year (plus public holidays). We would request that holidays are not taken through the busiest time, typically March-July (although exceptions could be made).

As part of our commitment to our team, you will also be entitled to Private Healthcare, Gym Membership & additional training specific to your role. The company regularly partakes in social activities and offers company incentive schemes, highlighting our team culture in line with our “Always Great” company values.

This is a unique opportunity to propel change personally and within the industry. To find out more about joining us on our exciting journey please send your latest CV in strictest confidence to our UK Sales Manager : martin.ford@agrigem.co.uk



Technical Sales
& Account Managers 

 Have recent events left you looking for a role with a growing company? Are you a Professional with experience of sourcing new and prospective clients, are hungry for success and would like the security of working with a friendly team at Gem House, our brand new, purpose-built office & warehouse? 

We offer a great opportunity for genuine career development and are currently seeking confident Sales and Account Managers with excellent sales and management skills, who are commercially astute, numerically sound and take pride in attention to detail. You must enjoy working in a busy, often hectic, environment but also more strategically during quieter times.  

Widely viewed as the fastest growing and most innovative independent company in our industry, we have an appetite and reputation for finding the right people and pushing them for success. Sustainable growth even through the last year has seen us recruit further staff & recently expand our office and warehouse facilities. 

We strive to provide an exceptional service to our customers across many exciting large and niche sectors including; Horticulture, Sports, Amenity, Turf, Forestry, Equestrian, Utilities, Rail, Infrastructure and many more.  

As part of our progressive growth plan, we currently have openings for proven Technical Sales/Account Managers. This is an innovative and diverse role where you will be responsible for overseeing and developing your sales ledger, whilst offering the most up-to-date technical advice in order to help our existing high-profile customer base. 

You will have a proven track record of sales with relevant industry experience, commercially savvy and have a good understanding about our customer base & the products we sell, potentially advising on new products or sectors. You will be highly organised and be able to keep cool under pressure. You will have excellent IT skills and be familiar with Outlook, CRM systems, customer databases, Office and various web-based programs. 

A BASIS, FACTS or other relevant industry qualifications would be advantageous, although continuous training will be offered. Drive and self-motivation are essential. 

We offer a highly attractive salary along with a bonus scheme and a generous 23 days’ holiday per year plus public holidays. There will, of course be further progression available.  

As part of our commitment to our team, you will also be entitled to Private Healthcare, Gym Membership & recreational teambuilding days. The company regularly partakes in social activities and offers company incentive schemes, highlighting our team culture in line with our “Always Great” company values. 

This is a unique opportunity to propel change personally and within the industry. To find out more about joining us on our exciting journey please send your latest CV to our UK Sales Manager on: martin.ford@agrigem.co.uk 

 All conversations will be dealt with in the strictest confidence.  



Te
lephone Sales Executive – Job Advert 

Looking for an exciting sales role with a growing company? Are you a Sales Professional with experience of sourcing new and prospective clients, are hungry for success and love working with a small friendly team at Gem House, our brand new, purpose-built office & warehouse in Saxilby, Lincoln.  

We offer a great opportunity for genuine career development and are currently seeking confident Sales personnel with excellent telephone skills, who are commercially astute, numerically sound and take pride in attention to detail. You must enjoy working in a busy, often hectic, environment but also more strategically during quieter times. 

Agrigem are an independent specialist advisor & distributor of Agrochemicals, Seeds, Fertilisers & Application Equipment. We strive to provide an excellent service to our customers across many sectors which include, Horticulture, Amenity, Sports, Turf, Forestry & Equestrian.  

Widely viewed as the most growing company in the industry, we have an appetite for finding the right people and pushing them for success. Further growth has seen us recruit further staff & recently expand our office and warehouse facility. 

As part of our progressive growth, we currently have an opening for Telephone Sales roles within our sales team based at our Head Office. This is a diverse role where you will be responsible for overseeing and developing of a sales ledger offering the most up-to-date advice in order to help our customer base. 

You will have a proven track record of telephone sales, ideally with relevant industry experience. You will be commercially savvy and have a good understanding about our customer base & the products we sell, where you will be able to advise on new products or sectors to look at. You will be highly organised and be able to keep cool under pressure. You will have excellent IT skills and be familiar with Outlook, CRM systems, customer databases, Office and various web-based programs. 


Roles & Responsibilities
 

  • Your role will include, but not limited to the following tasks; 
  • To develop & manage our base of telephone customers. 
  • To oversee and develop the company’s telephone sales. This may include; 
  • Lead generation and appointments, pitching to potential clients by cold calling. 
  • Prospect new leads & look at adding additional value to existing customers that may be handed to you. 
  • To respond to calls, emails & customers where you will advise them in a manner to assist with their requirements. 
  • To be involved with any sales driven marketing campaigns. 
  • To work against your own tailored margin sales budget.  

Personal Specification  

  • Excellent PC skills, including Microsoft Office & a CRM system 
  • Proven telephone sales experience 
  • Initiative – ability to drive own workload forward 
  • A passion for accuracy and strict attention to detail is essential 
  • Professional and friendly communication skills required when conversing either face to face, over the phone or by email with customers, colleagues, hauliers, and suppliers 
  • Team-work – critical to the success of this business, often multi-tasking to support colleagues within their roles when pressure points arise throughout the busy season 

This is a full-time position working from 8.30am – 5.00pm Monday-Friday, although due to the seasonality of the position, hours will more than likely be higher in the Spring. There may be exceptions such as busy periods where you may have to work different hours. Advanced notice would be given to any of the above.  

You will be working from our head office Gem House, Riverside Enterprise Park, Saxilby, Lincoln, LN1 2FU, although we may expect you to be on the road visiting customers when required. 

We are offering a highly attractive salary along with a generous OTE bonus scheme. There will also be further progression available. You will be entitled to 23 days’ holiday per year (plus public holidays). We would request that holidays are not taken through the busiest time, typically March-July (although exceptions could be made).  

As part of our commitment to our team, you will also be entitled to Private Healthcare, Gym Membership & additional training specific to your role. The company regularly partakes in social activities and offers company incentive schemes, highlighting our team culture in line with our “Always Great” company values. 

Please apply in confidence to martin.ford@agrigem.co.uk