Scroll to Top
Home
Company Information
Terms And Policies
Promotion Policy

Promotional Terms and Conditions

The following terms and conditions relate to promotional discounts, bundle offers, and discount codes generally.

For current prize draw terms and conditions, please navigate to the end of this page.

  1. The promoter of offers, discounts and bundle offers is Agrigem Ltd, Gem House, Riverside Enterprise Park, Skellingthorpe Road, Saxilby, Lincoln, LN1 2FU unless otherwise stated.
  2. Promotional offers are only valid from the dates shown in the relevant marketing literature. This includes but may not be limited to, website content, promotional emails and counter literature.
  3. Agrigem Ltd reserves the right to cancel or amend promotional offers without notice. Any changes will be posted either within these terms and conditions, on our website, or in an email.
  4. Agrigem Ltd shall use and take care of any personal information you supply to us as described in our privacy policy, a copy of which can be seen at Agrigem Privacy Policy - Agrigem and in accordance with data protection legislation.
  5. This offer will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.
  6. If you have any questions relating to any promotional offer, please get in touch.
  7. Discounts and promotional offers are valid for purchases made within the offer period only.
  8. Discounts cannot be backdated or applied to orders from before the offer period.
  9. Discount codes and promotional discounts are not valid in conjunction with any other offers, unless otherwise stated.
  10. We reserve the right to decline orders where a promotion code is invalid.
  11. Promotion codes and discounts are only valid on specific products stated in each promotion, while stocks last and may be withdrawn at any time.
  12. Only one discount code can be used per order, per person unless otherwise stated.
  13. In the event of product returns, refunds will be given for the value of the original purchase, i.e.: with applied discount and not at the RRP of individual items.
  14. Agrigem shall not be liable for any failure to comply with its obligations where the failure is caused by something outside its reasonable control. Such circumstances shall include, but not be limited to, weather conditions, fire, flood, hurricane, strike, industrial dispute, war, hostilities, political unrest, riots, civil commotion, inevitable accidents, supervening legislation or any other circumstances amounting to force majeure.

Gift Voucher Terms and Conditions

These terms and conditions apply if you are in receipt of an Agrigem Gift Voucher:

  1. The promoter of this voucher is Agrigem Ltd, Gem House, Riverside Enterprise Park, Skellingthorpe Road, Saxilby, Lincoln, LN1 2FU
  2. Your voucher is valid for one year from data of receipt. The expiry date will be shown on your individual voucher.
  3. Gift vouchers must be used in full in one transaction or as part payment for your purchase.
  4. Gift vouchers cannot be exchanged for cash.
  5. Gift vouchers are non-refundable and non-transferable.
  6. Gift vouchers are not replaceable if lost, stolen, or damaged.
  7. Only one gift voucher can be used per order.
  8. Gift vouchers cannot be used in conjunction with any other offer or promotion.
  9. Gift vouchers cannot be used to purchase other gift vouchers.
  10. Gift vouchers cannot be used to pay invoices or transferred to a customer account.
  11. Gift vouchers can only be used to purchase physical products sold by Agrigem Ltd.
  12. Any refunds will be given as a credit note.
  13. Gift vouchers are only valid when presented in person – in store. The voucher cannot be used online or by any other means where the bearer is not present and in possession of the gift voucher.
  14. Agrigem Ltd reserves the right to refuse to accept a gift voucher in payment or part payment for any item where it reasonably suspects that the voucher may have been stolen, tampered with, duplicated or obtained in another illegal way.
  15. Gift vouchers may be subject to verification at time of presentation.
  16. If you have any questions relating to gift vouchers, please get in touch.
  17. Agrigem shall not be liable for any failure to comply with its obligations where the failure is caused by something outside its reasonable control. Such circumstances shall include, but not be limited to, weather conditions, fire, flood, hurricane, strike, industrial dispute, war, hostilities, political unrest, riots, civil commotion, inevitable accidents, supervening legislation or any other circumstances amounting to force majeure. 

National Gardening Week Free Milwaukee M12 Brushless Pruning Shear Offer

The promoter is Agrigem Ltd, Gem House, Riverside Enterprise Park, Skellingthorpe Road, Saxilby, Lincoln, LN1 2FU.

1. The Prize

  • There is one (1) prize consisting of a Milwaukee M12 Brushless Pruning Shear with 2 batteries and charger, valued at £281.99 RRP.
  • The prize is non-transferable, non-exchangeable, and no cash alternative will be offered.

2. Eligibility & Key Dates

  • Promotion Period: Valid from 00:01 on 27th April 2026 to 23:59 on 3rd May 2026.
  • Eligibility: Open to UK residents aged 18 or over. Employees of Agrigem Ltd, their family members, or anyone professionally connected with the draw are excluded.
  • Platform: Entry via purchase is strictly for online orders and in store purchases only.

3. How to Enter

  • There are two ways to enter the prize draw:
  • Automatic Entry: You will be automatically entered into the draw when you spend £150 (inc. VAT) or more (excluding shipping) in a single online or in store transaction during the Promotion Period on products included in the National Gardening Week Sale.
  • No Purchase Necessary (Free Entry): To enter without making a purchase, please send your name, address, and contact number on a postcard to the Promoter’s address listed above. Free entries must be received by the closing date of 3rd May 2026.

4. Selection of Winner

  • The Draw: One winner will be selected at random from all valid entries (including purchase-based and free entries) within [5] working days of the closing date.
  • Notification: The winner will be contacted via the email address or phone number provided at the time of entry/purchase.
  • Claiming the Prize: If the winner does not respond within 14 days of notification, the Promoter reserves the right to select an alternative winner.

5. Qualifying Criteria

  • Limit: One entry per person, regardless of the method of entry.
  • Minimum Spend: For automatic entry, the £150 inc. VAT threshold must be met in a single transaction after any discounts are applied and before shipping fees.
  • Cancellations: If an order is cancelled or fully refunded before the draw takes place, the associated entry will be void.

6. General Terms

  • This promotion is subject to stock availability. We reserve the right to substitute the prize with an alternative of equal or greater value.
  • By entering, participants agree to be bound by these terms and conditions.
  • Personal data will be processed in accordance with Agrigem Ltd’s privacy policy and will only be used for the purposes of administering this draw.
  • Agrigem Ltd reserves the right to amend or withdraw this promotion in the event of unforeseen circumstances or fraudulent activity.